We sincerely apologize for any inconvenience you've experienced with your recent purchase.

Our goal is to ensure your complete satisfaction, and we understand that sometimes issues may arise.

Returns will be deposited directly into your Ozow.ME Pocket account. If you don’t have Ozow.ME download from these app stores.

Contact Ozow and create a return entry.

Package the item/items for return.

Setup delivery for returned item/items

Return made into your Ozow.ME pocket

Please ensure you look over our T&Cs to ensure we can help your process.

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